Delivering safe, compliant facilities - without compromise
Delivering safe, compliant facilities - without compromise
1. Introduction
Glosscalm Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert URL], use our services, or
interact with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Glosscalm Ltd
Company No: 14077999
Registered Office: Unit 9, Beacon Court, New Ollerton, Newark NG22 9QL
Email: enquiries@glosscalm.com
Website: www.glosscalm.com
3. Information We Collect
We may collect and process the following information:
• Personal identification data (e.g., name, job title, company name)
• Contact information (e.g., email address, telephone number, postal address)
• Technical data (e.g., IP address, browser type, operating system, referring URLs)
• Usage data (e.g., how you interact with our website and services)
• Transactional data (e.g., payment information where applicable)
• Training or compliance records (if you access our learning portals or upload documents)
4. How We Use Your Information
We use your information to:
• Provide and improve our services
• Process enquiries, quotations, or contracts
• Manage training and compliance records
• Send updates, newsletters, or safety communications (only with consent)
• Comply with legal, regulatory, and ISO requirements
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
• Contractual necessity – to perform obligations under a contract
• Legal obligation – to comply with UK laws and regulations
• Legitimate interest – for business administration and improving services
• Consent – for marketing communications or optional training participation
6. Data Sharing
We only share data with trusted third parties who assist in delivering our services, such as:
• Cloud storage and software providers (e.g., Google, Zoho, WordPress)
• Auditors, accreditation bodies (e.g., ISO, ConstructionLine)
• Training and assessment platforms (e.g., IOSH, LearnDash)
All third parties are required to respect your data and process it lawfully.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.
8. Data Security
We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
9. Your Rights
You have the right to:
• Access the data we hold about you
• Request correction or deletion
• Withdraw consent (where applicable)
• Restrict or object to processing
• Lodge a complaint with the ICO (www.ico.org.uk)
To exercise your rights, please contact: enquiries@glosscalm.com
10. Cookies
Our website uses cookies to improve user experience and analyse site traffic. You can control cookie settings through your browser.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Leonard is a chartered member of the CIOB and a charted member of IOSH, he is also a chartered environmentalist also with a level 7 and level 8 in strategic business management. He brings extensive expertise in compliance, risk management and ISO standards, ensuring that our operations meet and exceed industry requirements.
As safety director, Leonard leads all aspects of health and safety management within the company and across client projects. His background covers construction, facilities management and consultancy, giving him a well-rounded understanding of the challenges faced by both contractors and clients.
Leonard’s leadership ensures that safety, quality and compliance are embedded at every stage of our work, setting a benchmark for excellence within the industry.
Jonathan is a chartered fellow of the chartered institute of building (FCIOB) and a highly qualified professional with an NVQ level 7 in construction management and an RFQ in business management.
Starting his career as a qualified electrician, Jonathan built his leadership on a strong foundation of technical knowledge and practical experience. His approach combines clear strategic vision with a hands-on understanding of construction and facilities management.
Under Jonathan’s guidance, Glosscalm has continued to grow and build a reputation for quality, safety and integrity. He’s committed to developing long-term client relationships and driving continuous improvement across every area of the business.
